Andrews Duffy was formed in the summer of 2019. Our aim was to design an IT Managed Service solution for SMEs and regulatory based environments. We have modeled IT Managed Service strategies for the financial services sector. Now we are developing solutions for our native sector – transportation and logistics. Partners Brian Andrews and Mark Duffy are both Information Technology managers experienced in ATI, airline and airports.
As well as working with Managed IT Service environments. Our team work with Dell, Cisco, HP, VMware and Canon solutions. We work with SME clients throughout the island of Ireland. We actively work with clients to develop cloud, digital and IT project solutions.
Our Managed Services leadership team have a depth of track record across many years, industries and operating models. We specifically have a depth of experience of working within technology in regulatory environments, but our model has also been applied to other industry verticals.
We work closely with our clients to ensure that their requirements are carefully captured and the most appropriate skill mix is “on the ground” from day one. As part of the service we guarantee to provide resources that have the right specialist skills to fulfill our client’s requirements.
Service Level Commitments
From base lining the service levels at the outset agree clear, measurable commitments for delivery and also a continuous improvement roadmap. Our goal is for a long term symbiotic relationship underpinned by service excellence together with a platform for our clients to improve their own client business delivery.
Programme and Project Management
Our programme and project management team have worked in a wide variety of projects with extensive knowledge on IT projects, rollouts, upgrades and migrations. Our delivery focused, collaborative approach help to ensure the success of any project.